CloudSino at a glance
CloudSino (Guangzhou CloudSino Information Technology Co., Ltd.) is a data center operations software company founded in 2012 and headquartered in Guangzhou, China. It makes DCOS for out-of-band hardware monitoring and control, iDCOS for IT service management, CMDB and automation, and SmartBSM for business service monitoring and AIOps, used by enterprise data centers and AI computing centers.
Facts last checked:
- Customers
- 1,000+
- Devices under management
- 50,000+
- Hardware compatibility
- 50+
- Support
- 7×24
Key facts
- Legal name
- Guangzhou CloudSino Information Technology Co., Ltd. (广州云新信息技术有限公司)
- Brand
- CloudSino (云新)
- Founded
- 2012, Guangzhou, China
- Focus
- Data center operations software: out-of-band hardware monitoring, asset management, IT service management, business service monitoring and AIOps
- Products
- DCOS, iDCOS, SmartBSM, and the CloudSino AIOps Appliance (software preinstalled on hardware)
- Deployment
- On-premises (private) deployment, single-node or cluster
- Customers
- 1,000+ enterprise customers
- Devices under management
- 50,000+ devices managed in one platform
- Hardware compatibility
- 50+ mainstream hardware vendors
- Industries
- Finance, electronics manufacturing, energy and power, telecommunications, healthcare, public sector, transportation, education, enterprise groups
- Team
- 50+ technical experts in R&D; 60+ on-site service engineers
- Support
- 7×24 emergency response
- Patents
- 8 granted patents, including 6 invention patents
- Funding
- Pre-A round in 2023 (China Merchants Group); Series A in 2025 (Guangzhou Digital Group and Tianhe Fund)
- Markets
- Mainland China and Hong Kong; first European project delivered in 2024
Products
- What it does
- Connects to server BMCs (IPMI, Redfish and vendor interfaces), storage, network, security devices and GPU servers out of band for hardware health monitoring, remote power control, remote console (KVM over IP) and component-level asset records.
- Who it is for
- Data center and infrastructure teams running mixed-vendor server fleets, including remote and unattended sites
- What it does
- IT service management workflows, CMDB, unified resource management, automation, topology and alarm-to-ticket handling.
- Who it is for
- IT operations and service desk teams in enterprise and multi-site environments
- What it does
- Business service monitoring with service topology, health views, alert correlation and root cause analysis.
- Who it is for
- Teams responsible for the availability of critical business systems
- What it does
- Hardware monitoring, asset management, remote control, energy analysis and alerting delivered preinstalled on an appliance.
- Who it is for
- Sites that want a ready-to-run deployment
Supported hardware
DCOS works with the BMC interfaces of mainstream x86 servers, including Dell iDRAC, HPE iLO, Lenovo XCC, IBM IMM, Huawei iBMC and Inspur servers, through IPMI 2.0, Redfish, SNMP and SSH. Device types include rack, blade, ARM and GPU servers, SAN, NAS and distributed storage, network and security devices, and Fibre Channel switches.
Certifications
- ISO 9001 quality management
- ISO/IEC 27001 information security management
- ISO/IEC 20000 IT service management
- ISO 22301 business continuity management
- ISO 14001 environmental management
- ISO 45001 occupational health and safety management
- CMMI Level 5 (2024)
- National High-Tech Enterprise (2022)
Selected customers
Customers named on the CloudSino case pages include:
- Finance: Industrial and Commercial Bank of China (ICBC), Agricultural Bank of China, PICC, Guotai Junan Securities, Orient Securities, Qinghai Rural Credit Union
- Insurance: CMB-Cigna (case study)
- Electronics manufacturing: BYD, OPPO, Tianma Microelectronics
- Energy and power: State Grid Sichuan Electric Power, State Grid Shanxi Electric Power
Milestones
Full company historyCompany founded in Guangzhou
Focus on out-of-band hardware management
CloudSino BSM business service monitoring registered
CloudSino OOBS cross-vendor out-of-band management registered
CloudSino DCM V3.0 released
Recognized as a National High-Tech Enterprise
Pre-A financing from China Merchants Group
DCOS 5.0 released; first European project delivered; CMMI Level 5
Series A financing; international expansion strategy launched
DCOS V6.0 released
Contact
- Address
- Unit 201, Building C, Ruizhi Creative Park, 93 Baishashui Road, Changban, Tianhe District, Guangzhou, China
- Phone
- +852 9120 7195
- Website
- www.cloudsino.net (English), www.cloudsino.cn (Chinese)