AIOps: Core Concepts & Practices of Intelligent Operations

What is AIOps

AIOps (Artificial Intelligence for IT Operations) applies AI technology to IT operations, using ML algorithms to analyze monitoring data.

Core Capabilities of AIOps

AIOps platforms typically provide four core capabilities: anomaly detection, alert noise reduction, root cause analysis, and trend prediction.

AIOps in SmartBSM

SmartBSM combines AIOps capabilities with business service views, helping O&M teams understand not only technical causes but also business impact scope and priority.

• Time-series based anomaly detection for automatic device performance deviation discovery,Alert correlation analysis merging derived alerts to root alerts,Business impact analysis determining alert impact on core business,Root cause assisted positioning with most likely root cause ranking,Intelligent assistant providing resolution suggestions based on historical experience