CI Model Design

Flexible CI model design, adapting to different enterprise needs

Auto-discovery

Auto-discover IT assets, build configuration item list

Relationship Management

Manage relationships between CIs, support impact analysis

Change Tracking

Record CI change history, support compliance auditing

Visualization

Visual display of configuration item relationship graphs

Data Quality

Data validation and governance, ensure CMDB data accuracy

Related Questions

What is the difference between CMDB and asset management?

Asset Management (ITAM) focuses on IT asset procurement, cost, and lifecycle management, while CMDB focuses more on technical relationships and dependencies between configuration items. CMDB is the technical infrastructure for O&M, helping understand "which applications run on this server", while asset management answers "which department owns this server and what was its purchase price".

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Where does CMDB data come from?

CMDB data can be obtained through multiple methods: automated discovery tools regularly scan network assets; integration with VMware, OpenStack, and other platforms for automatic sync; manual entry and maintenance by O&M personnel; and linkage with ITSM ticket system for change recording.

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Why do enterprises need CMDB?

Without CMDB, O&M personnel have difficulty quickly understanding fault impact scope and accurately assessing change risk. CMDB is the core data source for incident management, change management, and problem management, and is also an important dependency for AIOps root cause analysis.

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CMDB & Configuration Management